Dear Customer:

Sunlight Employment Agency has always been adhering to the belief of "work as customer-oriented agency and continuously improve service". to continuously upgrade our service quality and provide customers with the best-quality employment services, we will strive to understand and meet your needs and listen to your valuable suggestions and seek to make our services better.

If you have any suggestions to our services, please feel free to tell us through the following channels:

• Customer service hotline: (852) 2746 0711
• Branches: Our branch manager or customer service officer will do their utmost to respond to your suggestions as soon as possible. Address and telephone of branches of Sunlight
• E-mail: please feel free to directly email us your suggestions to cs@sunlight.hk；or
• Letters: please complete the suggestion forms and deliver it in the form of letter to us or by fax to (852) 3419 9944, or directly put the forms into the suggestion boxes at any branch of Sunlight.

When receiving your suggestions, we promise to immediately follow up the relative case and notify you as soon as possible the handling progress of the case:

To suggestions sent in form of letter or email by customers or other persons, we will confirm the suggestions with you within 7 days upon receipt of suggestions and make reply within 14 days upon receipt of suggestions.

To suggestions conveyed through a third party, we will reply directly to the customers, in order to protect customers' privacy.

Thank you very much for your supporting Sunlight!

Yours Sincerely, Sunlight Employment Agency